AI agents / Workflow automation
Useful automation.Less repetitive work.
Set up agents and workflows around the jobs your team already repeats — from a useful handoff to a documented system you can control.
A clear brief first. The useful bits get automated after.
Start with the repeated bit.
Automation is most useful when it removes a clear handoff or keeps context moving between the tools your team already uses.
- Enquiry intake
- Capture an incoming request, sort the useful details and prepare the next human reply.
- Team handoffs
- Move information from one step to the next without making people copy the same context into every system.
- Routine checks
- Run a repeatable check or notification on a schedule, with a visible place for someone to review the result.
The workshop has three tools.
Choose the smallest useful layer for the job. The technology follows the workflow, not the other way around.
- Hermes agents
- Set up an agent to work through a bounded task, with explicit instructions and a human checkpoint where needed.
- n8n workflows
- Connect services and repeatable steps visually, so the handoff is easier to inspect and maintain.
- Custom scripts
- Handle the edge cases that do not belong in a connector, with a small script shaped around your actual process.
Keep the system understandable.
Every automation handoff should be explainable, reviewable and possible to change when the business changes.
- 01 / Map
- Describe the current process, where context gets lost and what “done” looks like.
- 02 / Build
- Set up the smallest useful workflow, agent or script and test it against real examples.
- 03 / Handover
- Document the moving parts, the human decisions and the next safe change.
Related demo: the MZE Worker System shows the kind of operations thinking that can sit behind a workflow. It is a demo, not a client outcome claim.
Open the workforce demoNext useful step
Bring the messy bit.
We’ll map it out.
Tell us what currently takes too much time, loses too much context or needs a better storefront. We’ll reply with a practical next step.